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Terms & Conditions

Paper_Houses /// T’s & C’s

If you place an order with us, you will be believed to have read, understood and agreed to these Terms and Conditions. Paper_Houses reserve the right to revise these Terms and Conditions from time to time without notice.

Our products are Design and Digitally Printed in Scotland.

Stock Availability:

We try the best to make sure that the stock availability reflects the true availability however sometimes items go out of stock before we can update it. If this occurs you will be contacted straight away so that you can change or cancel your order.


Prices are given in British sterling and include UK VAT. These are the Recommended Retail Price (RRP) & are subject to change without notice. If order is placed before a price change then the price change does not affect that order.


Expected delivery timings are from the dispatch date. All delivery is worked out by weight and size. UK standard delivery is via Royal Mail Signed For 2nd Class, UK express delivery is via Royal Mail Signed For 1st Class and UK Next Day Delivery is via Royal Mail Special Delivery Guaranteed.

Dispatch is expected to be 2 – 3 working days (unless it is a 'Made to Order" item). Please email us if you are in urgent need for dispatch, we will always try our best.

Returns Policy:

We hope you love your new Paper_Houses purchase but if you are not completely satisfied you have 14 days, from the date of receipt to contact us for a refund or exchange.
All refunds exclude the delivery cost, unless products are deemed to have a fault which was due to the maker.

Please note that a refund or exchange can only be processed once the item is returned. We recommend returning the item via tracked delivery e.g. Royal Mail Special Delivery. Please contact us for the return address or refer to your delivery note.


Please note also that all monitors are adjusted differently so colours may look different on your screen. Please pop us an email and ask for more details if in doubt, we’d love to hear from you!

Care for your new Paper_Houses product:
100% Luxury Crepe De Chine Silk Scarf – Take care with sharp objects & keep out of direct sunlight. Dry clean only please, so it will last & last.