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Privacy Policy

Madefromscotland.com, Hudson House, 8 Albany Street, Edinburgh,EH1 3QB (“we”, “our” or “us”) is committed to preserving the privacy of our customers.  Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By registering on or subscribing to this website (the “Site”) you consent to the collection, storage, use and transfer of your information under the terms of this policy.

Information that we collect from you

We collect information about you when you:

  • register with us, purchase goods, sign up for our newsletter, or request services or otherwise provide us with your personal details (such as your name, contact details, e-mail address, your credit or debit card and/or bank account details, etc); and
  • use the Site and post any other information on the Site, by e-mail or otherwise.

Use of your Information

We use your information:

  • to enable us to supply you with the goods, services and information which you have requested, including our newsletter if you have requested it
  • to analyse the information we collect so that we can administer, support and improve and develop our business and the services we offer
  • to contact you in order to send you details of our goods and services which may be of interest to you
  • to provide you with access to certain parts of our Site
  • to contact you for your views on our products and services
  • to allow you to participate in interactive features of our website, when you choose to do so

Payment Information

Payment is taken through PayPal. We do not store credit card details nor do we share customer details with any 3rd parties unless we have your specific consent – please refer the Information Sharing details below.

Information Sharing

We only share your information with third parties in the following circumstances:-

  • with your consent;

We may provide our third parties or marketing consultants with aggregate information about our users. We may also provide aggregated and statistical information to third parties involved in maintaining or developing our website. However, aggregated information is always anonymous;


We may store information about your use of our site and preferences by using cookies which are stored on your computer’s hard drive.

Please note that our advertisers may also use cookies. You may refuse to accept cookies or receive notification when you receive cookies by adjusting your privacy settings in your browser. However, if you refuse cookies in a few cases you may be unable to access certain parts of our site or to use all of its functionality.

For more information please read our Cookie information page.

Cookies used within this site

All cookies within our site are related to tools and services offered.

  • Internal site cookies - We use these cookies to make our website work (this includes checking if you are logged in or not, storing if you are logged in)
  • Google Analytics cookies - We use Google Analytics to helps us refine the site content and tailor the sites content.


We also use a number of social services on our website which use cookies too:

  • Twitter
  • Facebook

They allow you to share pages from our website and comment on them using social networks like Twitter and Facebook.  Disabling any of them will probably result in stopping the functionality offered by these third parties.

Third Party Websites

Because we want your experience of our Site to be as informative and useful as possible, we provide a number of links to websites operated by third parties (“Third Party Websites”).  Please be aware that we do not control such Third Party Websites and that such Third Party Websites may send their own cookies to users, or otherwise collect data or solicit personal information. We assume no responsibility for the information gathering practices of Third Party Websites that you are able to access through our Site, and we encourage you to review each Third Party Website's privacy policy before disclosing any personally identifiable information.


We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction or damage.

Please help us keep our records updated by informing us of any changes to your e-mail address and other contact details.

Changes to Our Privacy Policy

We may amend this policy from time to time.  If we make any substantial changes we will notify you by posting a prominent notice on our Site.

Your Rights

You have a right to access the personal information that we hold about you. If you would like a copy of some or all of your personal information, please email us at enquiries@madefromscotland.com or write to us at the address given below.

We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. In addition to the facilities available on our website which allow us to amend and update your details, you may ask us to correct or remove information you think is inaccurate.

Contact Us

If you have privacy questions which are not answered by this Privacy Policy or any other queries about how we use your information, please contact us at madefromscotland.com, Hudson House, 8 Albany Street, Edinburgh,EH1 3QB or enquiries@madefromscotland.com.